Shipping policy
At Soloumbrella, we are committed to providing a smooth and reliable shipping experience. Please review our shipping details below.
🚚 Shipping Locations
We currently ship within the United States only.
✅ Free Shipping on All Orders Within the United States
No minimum purchase required.
⏳ Delivery Times
Below are our estimated delivery timeframes:
-
Order Cut-Off Time: 04:00 PM (EST)
Orders placed after this time will be processed the next business day. -
Order Handling Time: 1 – 2 Business Days (Monday to Saturday)
Orders are processed and prepared for shipment within this timeframe. -
Transit Time: 4 – 6 Business Days (Monday to Saturday)
Once shipped, your package will arrive within this period.
✅ Total Estimated Delivery Time:
5 – 8 Business Days
Please note that delivery times do not include weekends or public holidays.
📦 Carrier Services
We partner with trusted and reliable carriers such as:
- USPS
- UPS
- FedEx
Carrier selection may vary depending on your location and order size.
💰 Shipping Costs
- ✅ Free Shipping: All orders within the United States qualify for free shipping.
- ❌ We currently do not offer international shipping.
📍 Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number.
You can use this number to monitor your shipment’s progress.
If you do not receive tracking information within the handling time, please contact us.
⚠️ Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us immediately at:
We will work quickly to resolve the issue and ensure your satisfaction.
❓ Need Assistance?
If you have any questions about shipping, feel free to contact us:
Email: support@soloumbrella.shop
Phone: +1 305 489-9901
Address: 1065 SW 8th St #2045, Miami, FL 33130, United States
Customer Service Hours: Monday to Saturday: 9:00 AM - 5:00 PM (EST)
We reply within 24 hours (Mon-Sat)- after hours messages answered Monday.