Privacy policy

Last Updated: 5/9/2026

At Soloumbrella, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

✅ Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party providers)

✅ Order Information

  • Products purchased
  • Order history
  • Transaction details

✅ Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order updates and customer support
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized transactions
  • Send transactional emails (order confirmations, shipping updates)

We do not sell your personal information.

3. Payment Security

All payments are securely processed through trusted third‑party payment providers.

  • We use SSL (Secure Socket Layer) encryption to protect your data.
  • We do not store your full credit card information.
  • Payment processors comply with PCI-DSS security standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Analyze traffic and usage
  • Enhance shopping experience

You may disable cookies in your browser settings; however, some website features may not function properly.

5. Sharing of Information

We may share your information only with:

  • Shipping carriers (to deliver your order)
  • Payment processors (to process transactions)
  • Service providers assisting with website operations

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Maintain legal and accounting records
  • Resolve disputes

You may request deletion of your personal information, subject to legal obligations.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those external sites.

9. Children’s Privacy

Soloumbrella does not knowingly collect personal information from individuals under the age of 14.

If you believe a minor has provided personal information, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

11. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: support@soloumbrella.shop

Phone: +1 305 489-9901

Address: 1065 SW 8th Street, #2045, Miami, FL 33130, USA

Support: Monday – Friday: 10:00 AM – 8:00 PM (EST)